We aim to provide the highest quality products to our customers, but we understand that sometimes returns are necessary. Our Return Policy is designed to make the process as smooth as possible.
3.1 Return Eligibility
We accept returns only for damaged or incorrect items. Due to the nature of our products, we generally do not accept returns for items once they have been delivered, unless they meet the following criteria:
The product is defective or damaged.
The wrong product was delivered to you.
3.2 Return Process
To initiate a return, please contact our customer support team within 48 hours of receiving the product. You will need to provide photographic evidence of the damage or incorrect delivery. Once the return is approved, we will guide you through the process to return the product.
3.3 Refunds
Refunds will be processed once the returned product is received and inspected. The refund will be issued to your original payment method within 5-7 business days.